Inhaber: Katrin Arens
Am Rheinblick 32
Telefon/Fax: 0039 035790856
Sitz: Amtsgericht Duesseldorf
Sie erreichen unseren Kundendienst für Fragen, Reklamationen und Beanstandungen per Email unter firstname.lastname@example.org. Für Anfragen können Sie auch das Kontaktformular auf unserer Internetseite nutzen.
Bei direkten oder indirekten Verweisen auf fremde Webseiten ("Hyperlinks"), die außerhalb des Verantwortungsbereiches des Autors liegen, würde eine Haftungsverpflichtung ausschließlich in dem Fall in Kraft treten, in dem der Autor von den Inhalten Kenntnis hat und es ihm technisch möglich und zumutbar wäre, die Nutzung im Falle rechtswidriger Inhalte zu verhindern. Der Autor erklärt hiermit ausdrücklich, dass zum Zeitpunkt der Linksetzung keine illegalen Inhalte auf den zu verlinkenden Seiten erkennbar waren. Auf die aktuelle und zukünftige Gestaltung, die Inhalte oder die Urheberschaft der verlinkten/verknüpften Seiten hat der Autor keinerlei Einfluss. Deshalb distanziert er sich hiermit ausdrücklich von allen Inhalten aller verlinkten /verknüpften Seiten, die nach der Linksetzung verändert wurden. Diese Feststellung gilt für alle innerhalb des eigenen Internetangebotes gesetzten Links und Verweise sowie für Fremdeinträge in vom Autor eingerichteten Gästebüchern, Diskussionsforen, Linkverzeichnissen, Mailinglisten und in allen anderen Formen von Datenbanken, auf deren Inhalt externe Schreibzugriffe möglich sind. Für illegale, fehlerhafte oder unvollständige Inhalte und insbesondere für Schäden, die aus der Nutzung oder Nichtnutzung solcherart dargebotener Informationen entstehen, haftet allein der Anbieter der Seite, auf welche verwiesen wurde, nicht derjenige, der über Links auf die jeweilige Veröffentlichung lediglich verweist.
Urheber- und Kennzeichenrecht
Der Autor ist bestrebt, in allen Publikationen die Urheberrechte der verwendeten Bilder, Grafiken, Tondokumente, Videosequenzen und Texte zu beachten, von ihm selbst erstellte Bilder, Grafiken, Tondokumente, Videosequenzen und Texte zu nutzen oder auf lizenzfreie Grafiken, Tondokumente, Videosequenzen und Texte zurückzugreifen. Alle innerhalb des Internetangebotes genannten und ggf. durch Dritte geschützten Marken- und Warenzeichen unterliegen uneingeschränkt den Bestimmungen des jeweils gültigen Kennzeichenrechts und den Besitzrechten der jeweiligen eingetragenen Eigentümer. Allein aufgrund der bloßen Nennung ist nicht der Schluss zu ziehen, dass Markenzeichen nicht durch Rechte Dritter geschützt sind! Das Copyright für veröffentlichte, vom Autor selbst erstellte Objekte bleibt allein beim Autor der Seiten. Eine Vervielfältigung oder Verwendung solcher Grafiken, Tondokumente, Videosequenzen und Texte in anderen elektronischen oder gedruckten Publikationen ist ohne ausdrückliche Zustimmung des Autors nicht gestattet.
Inhaltlich verantwortlich gemäß § 5 TMG ist Katrin Arens, Kontaktdaten siehe oben.
Kontoinhaber: Katrin Arens
BLZ: 305 500 00
Kreditinstitut: Sparkasse Neuss
SWIFT: WELA DE DN
IBAN : DE12305500000080197973
§1 Scope of application
The following Terms and Conditions in their version respectively valid at the time of the order apply exclusively for the business relationship between Katrin Arens and the customer. Katrin Arens does not recognise differing conditions of the customer unless Katrin Arens has explicitly agreed to their validity in writing.
§2 Contractual partner
The purchase agreement is formed with:
Proprietor: Katrin Arens
Am Rheinblick 32
Registered office: District Court Duesseldorf
§3 Conclusion of contract
Your order represents an offer to us for the conclusion of a purchase agreement. If you place an order with Katrin Arens we will send you an email confirming the receipt of your order with us, detailing its particulars (order confirmation). This order confirmation does not constitute the acceptance of your offer but only serves to inform you that we have received your order. A purchase agreement is only formed when we dispatch the ordered product to you and confirm the dispatch to you with a second email (dispatch confirmation). A purchase agreement is not formed for products from the same order, which are not listed in the dispatch confirmation. Contractual partner is Katrin Arens. Katrin Arens does not offer products for the purchase by minors. Products for children can also only be purchased by adults.
§4 Right of revocation up to 2 weeks, exclusion of right of revocation, instruction of recovation
Right of revocation:
You may revoke your contract declaration in writing (e.g. letter, email) or by returning the goods within two weeks without stating reasons. The term commences at the earliest with receipt of the goods and not prior to the receipt of these instructions. The timely dispatch of the revocation or the goods is sufficient to comply with the revocation deadline. All food articles, all special- and one-off productions are excluded from the right of return. The revocation by return of goods is to be directed to: email@example.com.
Consequences of revocation:
In case of an effective revocation the reciprocally received services are to be reimbursed and any possibly derived benefits (e.g. a usage fee for the usage of a matter) are to be surrendered. If you are unable to completely or partially return the received service or return it in a deteriorated condition, you are liable for compensation to us if applicable. This does not apply for the provision of goods if the deterioration of the item is merely caused due to its examination - to an extent as you would have been able to do in a shop. You may incidentally prevent liability for compensation if you do not use the object like your property and omit everything which may impair its value. Items which can be packaged are to be returned. You are responsible to pay the costs of the return if the delivered goods correspond with the order. The return of the goods is only free of charge in case of verifiable damage at the time of receipt of the order. You are obligated to settle obligations pertaining to the reimbursement of payments within 30 days from the dispatch of your instruction of revocation. End of instruction of revocation
Conclusion of revocation.
The right of revocation does not apply in case of distance contracts for the delivery of goods, which were produced according to customer specifications or are clearly tailored to the personal requirements or which are not suitable to be returned due to their character/consistency or which may quickly deteriorate or which are past their expiration date.
Unless otherwise agreed the delivery is ex works of Katrin Arens to the address provided by the customer. Specifications pertaining to the delivery terms are non-binding unless the delivery deadline was bindingly guaranteed in exceptional cases. If Katrin Arens is not able to deliver the goods through no fault of her own because the supplier of Katrin Arens is in default of his contractual obligations, Katrin Arens is entitled to withdraw from her obligations toward the customer. In this case the customer will be immediately informed of the fact that the ordered product is no longer available. The legal claims of the customer remain unaffected.
The respectively valid VAT of the Federal Republic of Germany applies for all deliveries into countries of the European Union (EU). We are currently not able to process orders from non-European countries via the online shop. Please contact us directly at: firstname.lastname@example.org.
Minimum order value / payment / prices / shipping costs / delivery times
Please note the minimum order value of 25.00 Euro. We are not able to economically process your order below this value.
You can principally pay only by credit card. If payment is made by credit card your account will be debited with the invoice amount three days after the dispatch of the goods; in case of orders from abroad the account is debited on the day of dispatch.
All prices are inclusive of the legal value added tax (VAT).
§7 Shipping costs national
Please see "Shipping costs" in the menu of the online shop for the exact tariffs of the shipping costs.
If we are shipping your order in several parts due to technical reasons we will of course only charge you with the shipping costs once. In case of one-off productions or orders of articles not listed in the online shop we will calculate the shipping costs individually for you.
§8 Shipping costs international
We charge the actual packaging costs plus postage for international deliveries.
§9 Off-setting, retention
The customer is only entitled to off-set if his counter claims were legally determined or are uncontested by Katrin Arens. He is furthermore only entitled to a right of retention in as far as his counter claim is based on the same contractual relationship.
§10 Reservation of title
Until the complete settlement the supplied goods remain the property of Katrin Arens.
§11 Liability for defects
The legal regulations apply in case of a defect of the purchased item. The assignation of these claims of the purchaser is excluded. Unless stated otherwise below further claims of the customer - regardless of their legal reasons - are excluded. Katrin Arens is therefore not liable for damages, which have not occurred on the delivered item itself; Katrin Arens is particularly not liable for the loss of profit or other pecuniary losses of the customer. In as far as the contractual liability of Katrin Arens is excluded or limited; this also applies for the personal liability of employees, representatives and vicarious agents. The above mentioned liability limitation does not apply if the cause of damage is based on intent or gross negligence or in the event of personal injuries. If Katrin Arens has negligently violated an essential contractual obligation the obligation for compensation for material damage is limited to the typically occurring damage. If the subsequent fulfilment has occurred by way of replacement delivery, the customer is obligated to return the initially supplied goods to Katrin Arens at the expense of Katrin Arens within 30 days. The return of the defect goods has to occur according to the legal regulations. Katrin Arens reserves the right to claim for damages under the conditions regulated by law. The period of limitation is twenty four months calculated from the date of delivery.
§12 Establishment, processing and usage of personal information of our customers
Your customer data, such as first name, given name, date of birth, invoice- and delivery address, email address as well as bank- and credit card details are only processed and utilised by Katrin Arens for the purpose of processing the order and payment processes. We furthermore use your data to communicate with you regarding your order, to update our records and to maintain your customer accounts with us. We only use your data for information regarding similar products you order from Katrin Arens if you have given us your explicit consent.
According to the regulations of the Federal Data Protection Laws you may demand information regarding your stored data as well as correction, blocking or deletion of this data if required, free of charge. Please see our detailed data protection declaration under www.katrinarens-shop.com/datenschutz.
Copyright Katrin Arens. All rights reserved. Texts, images and other works on our websites are subject to copyright and other protective laws. Without our explicit written consent the usage, in particular the copying and distribution - also of individual - protected content of our website / catalogues as well as their public reproduction for commercial purposes is prohibited.
§14 Applicable law
The laws of the Federal Republic of Germany apply for all legal connections from this contractual relationship under the exclusion of the United Nations Convention on Contracts for the International Sale of Goods; this regulation also applies if the customer's registered business address is abroad.
§15 Place of fulfilment and place of jurisdiction
Our registered seat of business is the place of fulfilment for all obligations from this contractual relationship. In case of disputes arising from this contractual relationship the claim is to be filed at the court responsible for our main office, if the customer is a merchant or a legal person under public law or a special fund under public law. We are also entitled to sue at the main office of the customer.
According to § 28 BDSG (Federal Data Protection Act) we object to the commercial usage and transfer of our data of any kind.
No warning without prior contact.
If the content or the design of these sites infringes on the rights of third parties or violates legal regulations, we request respective notification without invoice. We warrant that the rightly objected passages will be removed immediately without requiring the engagement of legal counsel on your part. We will fully reject any costs caused by you without prior contact and if necessary file a counter claim due to the violation of the above mentioned condition.
Exclusion of liability
The information provided on this homepage and its individual components were compiled in the best knowledge and belief. Nevertheless, the operator is not liable for the completeness, correctness, topicality and technical accuracy of the information displayed on this homepage. The operator is also not liable for any damages incurred during the opening or downloading of files from this website caused by computer viruses; we furthermore reserve the right to perform amendments or supplementation to the information and components of this website without prior notice.